I am happy with the fast response of KLOSH. However, we believe the service of the courier company engaged by KLOSH can be improved.
I was at home on the day of delivery, but the delivery person just left the package hanging precariously on the gate. I cannot imagine if i had not opened the door quickly or if the package dropped onto the floor. The ear phones were meant to be a gift. Would be embarrassinv if they are spoilt due to the carelessness of the courier person.
Hope you can feedback to courier person or affix a fragile sticker on package if the items orderedcan be fragile.